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SHIPPING INFORMATIONS

SHIPPING INFORMATIONS

• Orders made are shipped by ROCKYOURMIND, Italy, from Monday through Friday.
• Orders made during the weekend will be processed beginning on the following Monday morning.
• Orders made on holidays will be processed on the successive business day.
• Orders for articles already available in stock will be sent within 2 business days from the moment of order. Articles temporarily out of stock are guaranteed shipment within 3 weeks
• Orders made on holidays will be processed on the successive business day.


Delivery time:

Shipment to Italy takes place via Poste Italiane courier, delivery times of your purchases are 2-3 working days.
Shipments to Europe takes place via DHL courier and will take 2-3 working days (aerial shipping).
Shipments outside the EU community will take approximately 5-12 working days.


Shipping fees:

ITALY: 7,00€ for purchases up to 80€. Orders for 80,00€ or more are not charged for shipping.
EUROPE: 14,90€ for purchases up to 250€. Orders for 250€ or more are not charged for shipping.
NORTH AMERICA: 25 € for purchases up to 250€. Orders for 250€ or more are not charged for shipping.
AUSTRALIA/ASIA/SOUTH AND CENTRAL AMERICA/EGYPT/RUSSIA/SUDAFRICA: 35,00€ for purchases up to 250€. Orders for 250€ or more are not charged for shipping.

 

Warnings for international shipments
Shipping abroad may result in additional customs fees, taxes, etc. which are not calculated in the total.
Any customs fees will be charged to the recipient.

 

ROCKYOURMIND reserves the right to postpone shipment in case of circumstances beyond their control.
For orders paid for by bank transfer, delivery times will be calculated upon receiving payment confirmation.
Shipments are made via courier DHL, at the moment of the shipment, clients will receive a second order confirmation by email with a tracking number in order to follow the shipment at any time.